Who are we?
Personal data that you provide to us via www.cannaflora.ch will be collected, used and processed exclusively by Cannaflora AG (hereinafter referred to as "CF").
What personal data we collect and why we collect it
Orders / purchase at CF
If we are acting on your behalf, you will be asked, for example, to provide your name and address, date of birth, telephone number and e-mail when placing orders in order to ensure proper delivery, to resolve any problems and to answer any questions you may have.
Special offers, sales promotions, gift vouchers and warranties
When you sign up for or take advantage of CF's special offers, discount vouchers or other sales promotions, we sometimes ask for your personal customer information in order to leverage the success of our programmes for future offers. We may also ask you which items you prefer, why you buy this or that item, or what your lifestyle habits are to learn more about your buying habits.
Not sharing your personal data with third parties
CF does not share your personal information with any other person or company. The information we collect is used exclusively by CF. We are committed to using appropriate security systems to protect your personal information against foreseeable risks. Occasionally, we may need to involve outside companies to better serve you. In some such cases, we share information with these companies to enable them to continue processing. For example, a shipping company needs to know your name and address in order to deliver CF items. These companies must commit to CF to keep the data confidential in order to prevent misuse of data.
Cookies for customer profiling
CF will only contact you if you want us to do so and send us an email. If you are contacted by CF but do not wish to receive further product information or special offers, it is best to let us know as indicated below.
Access to data
For the fulfilment of the contract in accordance with Art. 6 para. 1 p. 1 lit. b DSGVO, we pass on your data to the shipping company commissioned with the delivery, insofar as this is necessary for the delivery of ordered goods. Depending on which payment service provider you select in the ordering process, we pass on the payment data collected for this purpose to the credit institution commissioned with the payment and, if applicable, to payment service providers commissioned by us or to the selected payment service. In some cases, the selected payment service providers also collect this data themselves if you create an account with them. In this case, you must register with the payment service provider with your access data during the ordering process. In this respect, the data protection declaration of the respective payment service provider applies.
Data transfer to shipping service providers
If you have given us your express consent to do so during or after your order, we will pass on your e-mail address to the selected shipping service provider in accordance with Art. 6 Para. 1 Sentence 1 lit. a DSGVO so that the shipping service provider can contact you before delivery for the purpose of delivery notification or coordination. You can revoke your consent at any time by sending a message to the contact option described below or directly to the shipping service provider at the contact address listed below. After revocation, we will delete your data provided for this purpose, unless you have expressly consented to further use of your data or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this declaration. Name and address of dispatch service provider: Post CH AG Contact Center Post Wankdorfallee 4 3030 Bern
On our website, we use technology provided by The Trade Desk, 42 N. Chestnut Street, Ventura, CA 93001. Chestnut Street, Ventura, CA 93001. The Trade Desk offers a technology known in the advertising industry as Demand Side Platform (DSP). In simple terms, this means that digital advertising campaigns can be managed across a variety of channels such as websites, apps, audio platforms and smart TVs.
Cookies are used to collect and transmit to The Trade Desk pseudonymous data and data that does not identify individuals. This includes in particular, but is not limited to, your shortened and thus pseudonymised IP address, date and time of the website call, location of the device with which you access our website (e.g. through the GPS signal of the device used, Bluetooth or the WLAN signal), page views and interaction with the page and the referencing page (referrer). This data is transmitted to the Demand Side Platform and linked there with your pseudonymous ID. This happens across all websites on all platforms that use this technology. The purpose of the data collection and processing is to only deliver advertisements to you that are based on your previous interests and are therefore more relevant to you. Your personal data will be pseudonymised before being transmitted to The Trade Desk's Demand Side Platform. The data is not passed on to third parties and is automatically deleted after a maximum storage period of 90 days. There is a third country transfer to the USA.
You can manage your preferences regarding usage-based online advertising on the following page: www.youronlinechoices.com.
For further information on the technology used by The Trade Desk and on data protection, please click on the following link: http://thetradedesk.com/general/privacy-policy