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Privacy Policy

Who are we?
Personal data that you provide to us via www.cannaflora.ch will be collected, used and processed exclusively by Cannaflora AG (hereinafter referred to as "CF").

Cannaflora AG
Grindelstrasse 15
8303 Bassersdorf

E-mail: info@cannaflora.ch

Website: cannaflora.ch

What personal data we collect and why we collect it

We regard customers as our partners. This partnership is also reflected in the way we handle your personal data. For CF it is the minimum to cooperate with our customers when it comes to protecting your privacy. We only collect the information we need to make your shopping experience easier. This privacy policy shows you what information we collect, how we use it, and how you can view, change and delete it.

Orders / purchase at CF

If we are acting on your behalf, you will be asked, for example, to provide your name and address, date of birth, telephone number and e-mail when placing orders in order to ensure proper delivery, to resolve any problems and to answer any questions you may have.

Special offers, sales promotions, gift vouchers and warranties

When you sign up for or take advantage of CF's special offers, discount vouchers or other sales promotions, we sometimes ask for your personal customer information in order to leverage the success of our programmes for future offers. We may also ask you which items you prefer, why you buy this or that item, or what your lifestyle habits are to learn more about your buying habits.


Not sharing your personal data with third parties

CF does not share your personal information with any other person or company. The information we collect is used exclusively by CF. We are committed to using appropriate security systems to protect your personal information against foreseeable risks. Occasionally, we may need to involve outside companies to better serve you. In some such cases, we share information with these companies to enable them to continue processing. For example, a shipping company needs to know your name and address in order to deliver CF items. These companies must commit to CF to keep the data confidential in order to prevent misuse of data.

Cookies for customer profiling

Cookies anonymously store information that you have already provided to us. CF may use cookies on its websites to gain insight into what you like best. For example, the website may display the page you like to look at (and more relevant information about it) so that you don't have to look far the next time you visit CF. You can disable cookies in the internet features of your browser.

Call us

CF will only contact you if you want us to do so and send us an email. If you are contacted by CF but do not wish to receive further product information or special offers, it is best to let us know as indicated below.

Access to data

When you submit your personal information to CF, you can review it at any time. You can update, change or delete them. All you have to do is call, write or e-mail us and proceed as described below. If you wish, we will also tell you how we got the information and whether or where we have used it within CF. Your personal information is for our own use only and, in accordance with applicable law, we will only retain information that is relevant and necessary for the legitimate purposes described above. We will also delete your data when we no longer need it. If you would like us to update your contact details or remove your name from our mailing list, or if you have any further questions about the GP Privacy Policy or your personal data, please do not hesitate to contact us. Simply click here to contact us by email. Or write to us at the following address: Cannaflora AG, Grindelstrasse 15, 8303 Bassersdorf.

Privacy policy for the use of Facebook plugins (Like button)

Plugins of the social network Facebook, 1601 South California Avenue, Palo Alto, CA 94304, USA are integrated on our pages. You can recognise the Facebook plugins by the Facebook logo or the "Like button" ("Like") on our site. You can find an overview of the Facebook plugins here: https://developers.facebook.com/docs/plugins. When you visit our pages, a direct connection is established between your browser and the Facebook server via the plugin. Facebook thereby receives the information that you have visited our site with your IP address. If you click the Facebook "Like" button while you are logged into your Facebook account, you can link the content of our pages on your Facebook profile. This allows Facebook to associate the visit to our pages with your user account. We would like to point out that we, as the provider of the pages, have no knowledge of the content of the transmitted data or its use by Facebook. For more information, please see Facebook's privacy policy at https://www.facebook.com/about/privacy. If you do not want Facebook to be able to associate your visit to our pages with your Facebook user account, please log out of your Facebook user account.

Privacy policy for the use of Twitter

Functions of the Twitter service are integrated on our pages. These functions are offered by Twitter Inc., 795 Folsom St., Suite 600, San Francisco, CA 94107, USA. By using Twitter and the "Re-Tweet" function, the websites you visit are linked to your Twitter account and made known to other users. In the process, data such as IP address, browser type, domains called up, pages visited, mobile phone provider, device and application IDs and search terms, among other things, are transmitted to Twitter. We would like to point out that we, as the provider of the pages, have no knowledge of the content of the transmitted data or its use by Twitter. Due to ongoing updates of Twitter's privacy policy, we refer to the latest version at (https://twitter.com/privacy). You can change your data protection settings on Twitter in the account settings at https://twitter.com/account/settings. If you have any questions, please contact privacy@twitter.com.

Privacy policy for the use of Google Adsense

This website uses Google AdSense, a service for integrating advertisements from Google Inc. ("Google"). Google AdSense uses "cookies", which are text files placed on your computer, to help the website analyse how users use the site. Google AdSense also uses so-called web beacons (invisible graphics). These web beacons can be used to analyse information such as visitor traffic on these pages. The information generated by cookies and web beacons about the use of this website (including your IP address) and delivery of advertising formats will be transmitted to and stored by Google on servers in the United States. This information may be passed on by Google to contractual partners of Google. However, Google will not merge your IP address with other data stored by you. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

Privacy policy for the use of Google Analytics

This website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyse how users use the site. The information generated by cookies about your use of this website is usually transmitted to a Google server in the USA and stored there. In the event that IP anonymisation is activated on this website, however, your IP address will be truncated beforehand by Google within member states of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

Privacy policy for the use of Google +1
With the help of the Google +1 button, you can publish information worldwide. Via the Google +1 button, you and other users receive personalised content from Google and its partners. Google stores both the information that you have given +1 for a content and information about the page you were viewing when you clicked +1. Your +1s can be displayed as notices together with your profile name and photo in Google services, such as in search results or in your Google profile, or in other places on websites and ads on the internet. Google records information about your +1 activities in order to improve Google services for you and others. In order to use the Google +1 button, you need a globally visible, public Google profile, which must contain at least the name chosen for the profile. This name is used in all Google services. In some cases, this name may also replace another name you used when sharing content via your Google Account. The identity of your Google profile may be displayed to users who know your email address or have other identifying information about you. In addition to the uses explained above, the information you provide will be used in accordance with the applicable Google Privacy Policy (https://www.google.com/intl/de/policies/privacy/). Google may publish aggregate statistics about users' +1 activities or share these statistics with our users and partners, such as publishers, advertisers or affiliated websites.

Data transfer

For the fulfilment of the contract in accordance with Art. 6 para. 1 p. 1 lit. b DSGVO, we pass on your data to the shipping company commissioned with the delivery, insofar as this is necessary for the delivery of ordered goods. Depending on which payment service provider you select in the ordering process, we pass on the payment data collected for this purpose to the credit institution commissioned with the payment and, if applicable, to payment service providers commissioned by us or to the selected payment service. In some cases, the selected payment service providers also collect this data themselves if you create an account with them. In this case, you must register with the payment service provider with your access data during the ordering process. In this respect, the data protection declaration of the respective payment service provider applies.

Data transfer to shipping service providers

If you have given us your express consent to do so during or after your order, we will pass on your e-mail address to the selected shipping service provider in accordance with Art. 6 Para. 1 Sentence 1 lit. a DSGVO so that the shipping service provider can contact you before delivery for the purpose of delivery notification or coordination. You can revoke your consent at any time by sending a message to the contact option described below or directly to the shipping service provider at the contact address listed below. After revocation, we will delete your data provided for this purpose, unless you have expressly consented to further use of your data or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this declaration. Name and address of dispatch service provider: Post CH AG Contact Center Post Wankdorfallee 4 3030 Bern

Privacy policy for the use of The Trade Desk

On our website, we use technology provided by The Trade Desk, 42 N. Chestnut Street, Ventura, CA 93001. Chestnut Street, Ventura, CA 93001. The Trade Desk offers a technology known in the advertising industry as Demand Side Platform (DSP). In simple terms, this means that digital advertising campaigns can be managed across a variety of channels such as websites, apps, audio platforms and smart TVs.
Cookies are used to collect and transmit to The Trade Desk pseudonymous data and data that does not identify individuals. This includes in particular, but is not limited to, your shortened and thus pseudonymised IP address, date and time of the website call, location of the device with which you access our website (e.g. through the GPS signal of the device used, Bluetooth or the WLAN signal), page views and interaction with the page and the referencing page (referrer). This data is transmitted to the Demand Side Platform and linked there with your pseudonymous ID. This happens across all websites on all platforms that use this technology. The purpose of the data collection and processing is to only deliver advertisements to you that are based on your previous interests and are therefore more relevant to you. Your personal data will be pseudonymised before being transmitted to The Trade Desk's Demand Side Platform. The data is not passed on to third parties and is automatically deleted after a maximum storage period of 90 days. There is a third country transfer to the USA.
You can manage your preferences regarding usage-based online advertising on the following page: www.youronlinechoices.com.
For further information on the technology used by The Trade Desk and on data protection, please click on the following link: http://thetradedesk.com/general/privacy-policy

Cookies sind kleine Textinformationen, welche in Ihrem Browser gespeichert werden und welche auch bei weiteren Besuchen noch zur Verfügung stehen. Hiermit können wir z.B. den Warenkorb über mehrere Klicks hinweg beibehalten und ihnen Ihre Sprache, Währung, Lieferland und Versandart Einstellungen beim nächsten Besuch gleich wieder korrekt übernehmen. Im Cookie selbst befinden sich keine Personen bezogenen Daten. In den meisten Browsern finden Sie Einstellungen um Cookies anzusehen und gegebenenfalls wieder zu löschen.

  • PEPPERSESS: Sitzungscookie, welches Ihre aktuelle Session identifiziert. Dieses Cookie wird nach dem Schliessen des Browsers gelöscht.
    Aufbewahrungszeit: Session
  • PPS_LOCALE_INFOS: Permanentes Cookie, welches die Sprache, das Land, die Währung, die letzte Session-ID, die Domain des Cookies und die Version dieser Cookie-Struktur beinhaltet. Damit erhalten Sie beim kommenden Besuch gleich wieder Ihre gewohnten Einstellungen vorkonfiguriert.
    Aufbewahrungszeit: 2 Jahre
  • jsCookieCheck: Speichert die Einwilligung der Cookie Datenspeicherung (Consent Management).
    Aufbewahrungszeit: 1 Jahr
  • google-analytics-opt-out: Wird verwendet um Google Tag Manager mitzuteilen, ob Google Analytics verwendet werden darf.
    Aufbewahrungszeit: 1 Jahr
  • Google reCAPTCHA: Diese Website verwendet reCAPTCHA, einen Formularschutz der Google Inc., gegen Roboter. Google reCAPTCHA verwendet sog. "Cookies", Textdateien, die auf Ihrem Computer gespeichert werden und die eine Analyse erlauben ob ein Mensch oder eine Maschine diese Seite besucht. Die durch den Cookie erzeugten Informationen über Ihre Benutzung dieser Website werden in der Regel an einen Server von Google in den USA übertragen und dort gespeichert.
    Es handelt sich um einen Anbieter aus den USA.

Google Analytics

Diese Website benutzt Google Analytics, einen Webanalysedienst der Google Inc. ("Google"). Google Analytics verwendet sog. "Cookies", Textdateien, die auf Ihrem Computer gespeichert werden und die eine Analyse der Benutzung der Website durch Sie ermöglichen. Die durch den Cookie erzeugten Informationen über Ihre Benutzung dieser Website werden in der Regel an einen Server von Google in den USA übertragen und dort gespeichert. Im Falle der Aktivierung der IP-Anonymisierung auf dieser Webseite, wird Ihre IP-Adresse von Google jedoch innerhalb von Mitgliedstaaten der Europäischen Union oder in anderen Vertragsstaaten des Abkommens über den Europäischen Wirtschaftsraum zuvor gekürzt. Nur in Ausnahmefällen wird die volle IP-Adresse an einen Server von Google in den USA übertragen und dort gekürzt. Im Auftrag des Betreibers dieser Website wird Google diese Informationen benutzen, um Ihre Nutzung der Website auszuwerten, um Reports über die Websiteaktivitäten zusammenzustellen und um weitere mit der Websitenutzung und der Internetnutzung verbundene Dienstleistungen gegenüber dem Websitebetreiber zu erbringen. Die im Rahmen von Google Analytics von Ihrem Browser übermittelte IP-Adresse wird nicht mit anderen Daten von Google zusammengeführt. Sie können die Speicherung der Cookies durch eine entsprechende Einstellung Ihrer Browser-Software verhindern; wir weisen Sie jedoch darauf hin, dass Sie in diesem Fall gegebenenfalls nicht sämtliche Funktionen dieser Website vollumfänglich werden nutzen können. Sie können darüber hinaus die Erfassung der durch das Cookie erzeugten und auf Ihre Nutzung der Website bezogenen Daten (inkl. Ihrer IP-Adresse) an Google sowie die Verarbeitung dieser Daten durch Google verhindern, indem Sie das unter dem folgenden Link (https://tools.google.com/dlpage/gaoptout?hl=de) verfügbare Browser-Plugin herunterladen und installieren. Weitere Informationen finden Sie unter: bzw. unter https://policies.google.com/privacy